Ensuring your recipients enjoy their SnackMagic treats is our top priority. While we automatically send periodic follow-up emails, we understand that you may have specific timing preferences for reminders. This guide will walk you through managing reminder emails, whether you want to request custom reminder schedules or send them yourself.
Here's How To Send Gift Reminder Emails:
Go To Your Gift Order
- At the top of the page, click the dropdown button beside "My SnackMagic."
- Select the SENT TREATS option from the dropdown.
Access Your Treats Dashboard
- Scroll through your list of orders to find the Gift Order you wish to access.
- Click on View Live and locate the order.
- Click the VIEW STATUS button for the Gift Order you want to modify.
Send Email Reminders
- In the "Remind Recipients" section. You'll also find information when the last automated reminder sent.
- Click "Send additional reminder".
- On the child window that pops up, click the "YES, SEND REMINDER" button.
Note: Reminder emails are only sent to recipients who haven't redeemed their treat yet.
Should you prefer not to send any reminder emails to your recipients, please inform us via our ✨Contact Us form or send a message via chat. We'd be happy to assist in deactivating the reminder emails for your order.
Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:
or
Request a demo with our account specialist here.
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