Ensuring your recipients enjoy their SnackMagic treats is our top priority. While we automatically send periodic follow-up emails, we understand that you may have specific timing preferences for reminders. This guide will walk you through managing follow-up emails, whether you want to request custom reminder schedules or send them yourself.
Here's How To Send Gift Reminder Emails:
Go To Your Gift Order
- At the top of the page, click the dropdown button beside "My SnackMagic."
- Select the SENT TREATS option from the dropdown.
Access Your Treats Dashboard
- Scroll through your list of orders to find the Gift Order you wish to access.
- Click on View Live and locate the order.
- Click the VIEW STATUS button for the Gift Order you want to modify.
Send Email Reminders
- In the "Remind Recipients" section. You'll also find information when the last automated reminder sent.
- Click "Send additional reminder".
- On the child window that pops up, click the "YES, SEND REMINDER" button.
Note: Reminder emails are only sent to recipients who haven't redeemed their treat yet.
Should you prefer not to send any reminder emails to your recipients, please inform us via our ✨Contact Us form or send a message via chat. We'd be happy to assist in deactivating the reminder emails for your order.
Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:
or
Request a demo with our account specialist here.
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