Looking for a quick and easy way to monitor the gift orders you've sent through SnackMagic? The Treats Dashboard is your go-to tool
Treats Dashboard is the place where you'll be able to monitor the gift that you sent.
With the Treats Dashboard, you can easily access all information about your gift orders, including:
- Tracking numbers for real-time delivery updates.
- Current redemption status of each order.
- Add or Remove recipients in your Live Order.
- Upload missing artwork/assets for customization add-ons.
- View thank you notes from recipients.
Here's How You Can Explore Your Order's Treats Dashboard
Go To Your Gift Order
- At the top of the page, click the dropdown button beside "My SnackMagic."
- Select the SENT TREATS option from the dropdown.
Access Your Treats Dashboard
- Scroll through your list of orders to find the Gift Order you wish to access.
- Click on View Live and locate the order.
- Click the VIEW STATUS button for the Gift Order you want to modify.
Explore Treats Dashboard Features:
- In your Treats Dashboard, you’ll see a breakdown of recipients' order statuses: how many have redeemed, how many are waiting to redeem, and the current order progress.
- On the right-hand side, you can:
- Edit your order setup
- Extend the expiration date of the redemption link
- Send reminder emails to recipients who haven’t redeemed their treats
- Manage your Thank You Message for recipients.
Download Order's Data
- In the Recipients section, you can view a detailed report of each recipient’s redemption and order status. You also have the option to DOWNLOAD A REPORT for easy tracking.
- If your recipients have left "Thank You Messages" during redemption, you can download that by going to the Thank You Messages corner>> clicking VIEW ALL >>and clicking on Download CSV.
Track Recipient Orders:
- To track the delivery of a specific recipient’s order, navigate to the Recipients section and click on Redeemed.
- Find the recipient you wish to track and click the Track button for real-time shipping updates.
With the SnackMagic Treats Dashboard, managing your gift orders is simple and efficient. From tracking deliveries to monitoring redemptions, you have full control over your orders in just a few clicks.
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