Want to change your link expiration date? Understanding SnackMagic treat link expiry is essential to ensuring your gifts are redeemed on time. Once a treat link expires, recipients will no longer be able to redeem it. If this happens, you may need to place a new treat order. Any unused amount will be credited to your preferred refund method, and additional charges may apply if the number of recipients exceeds the initial count.
To provide your recipients with more time, you can extend the treat’s expiry date before it expires.
Here's how You Can Extend the Link Expiration Date of Your Order:
Access Your Sent Orders
- At the top of the page, click the dropdown button beside "My SnackMagic."
- Select the SENT TREATS option from the dropdown.
Open the Order You Want to Edit
- Scroll through your list of orders to find the Gift Order you wish to edit.
- Click on View Live and locate the order.
- Click the VIEW STATUS button for the Gift Order you want to modify.
Extend the Link Expiration Date
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On the right-hand side of the dashboard, look for the Link Expiration Date.
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Click the "Extend" button to select a new date.
🕒 Note: You cannot change the date if the gift link has already expired.
To Expire the Link Earlier
If you'd like to expire the link before the originally selected date, reach out to us through:
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The on-site chatbot, or
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Our ✨Contact Us form
We’ll take care of the update for you!
Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:
or
Request a demo with our account specialist here.
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