Surprise orders for international recipients will receive the most popular box for their country. If you would like to choose boxes for each country, please follow the steps below:
Please note: Surprise Order Pick-Your-Own requires a minimum of 25 recipients and there will be a $50 processing fee if you want to choose a different curated box per recipient (no extra fee if you only want to choose 1 curated box per country).
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Go to snackmagic.com and click START AN ORDER or SEND A TREAT.
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Fill out the new treat form and select what you want your recipients to receive.
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Select ‘Surprise Box’ and click next.
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Select/input the budget for the boxes that your recipients will receive - prices start at $45.
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You will be prompted to select a curated medley that will be used for backup items not in stock.
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Tell us how many recipients you are sending the gifts to (including international recipients).
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On the recipients' screen, leave the "Add US and Canadian Addresses" and "Add International Addresses" blank. Click I'll upload later/skip. Then Save and Continue.
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Indicate a date when you want the order to expire.
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Select a date when you want the boxes to be delivered.
ADD-ONS and CUSTOMIZATION
Simply choose your add-ons! This will make the experience more personal.
CUSTOM BOX
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For a more elegant feel, you can upgrade from a SnackMagic Box to a Premium Box. Or customize the box with your artwork or logo. You'll be able to upload the artwork to your Treats Dashboard after checkout.
- (This option is only available for US & Canada recipients).
CUSTOM NOTE
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You add a custom note to the SnackMagic box of your recipients. You can upload an image or you can write a message. We have a 500-character limit (including spaces)
DONATE
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You can also choose to donate from our partner organizations. Simply enter the amount that you want to donate. In case you did not see an organization that you prefer, send us an email at donations@snackmagic.com.
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Once you are finished customizing your box and choosing add-ons, you will have the chance to review your order before checkout. Make sure to review all the details thoroughly.
CHECKOUT PROCESS
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Review the Order Summary and then input your payment method.
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Stadium Wallet
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Credit card
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Corporate billing - Book a call with us for invoicing approval (100+ boxes)
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- Make sure to scroll down to view all payment options.
- Scroll down and add the Billing Country and Zip Code.
- After entering the details, click NEXT to proceed.
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Let us know how you want to receive any unredeemed amount at the end of the process.
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My Stadium Wallet - Free
You’ll get 100% of what you paid for immediately to regift or use for yourself.
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Recipient's Wallet - Free
The unused budget will be credited to every recipient associated with your treat (add-ons will be refunded to your Wallet).
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Refund to Credit Card
You will be refunded back to the credit card you used when you initially placed the order. Please note that there is an additional 10% fee for the amount to be refunded. This will cover the banking charges and other miscellaneous fees.
*You'll be charged for any recipients added after treat creation.
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Place the order and get a confirmation. You will see the order number and the invitation link on the confirmation page. You may use the link to share with your recipients. Otherwise, the email addresses you included on the recipients' list will receive an invitation email from SnackMagic on the date and time you selected.
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After placing the order, download and fill out this sheet.
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Make sure to complete all tabs on the Excel file and add the name of the curated stash in column L.
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You can check our menu by country here.
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Send the completed sheet to hi@snackmagic.com and we will process the order.
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Lastly, once your order has been processed, you will be able to check on the status of your order and upload any of your assets to your treats dashboard.
Here's how:
- Click on MySnackMagic then go to Sent Treats
- Click VIEW STATUS on the treat you want to check
CONGRATULATIONS!
You just successfully placed a surprise order!
We're sure your recipients will love it.
Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:
or
Request a demo with an account specialist here.
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