Wondering how to claim your SnackMagic treat? Whether it's a reward from your workplace, a thank-you from a friend, or a thoughtful surprise, claiming your gift is easy. Just follow the simple steps below to redeem your SnackMagic gift.
Here's a step-by-step guide on how US and Canada recipients redeem their SnackMagic Gift
Access Your Gift
There are two main ways to access your treat: through an invitation email or straight from the website.
Option 1: Access the Redemption Link Via eMAIL
- In your email, you'll find a link to redeem your treat. This link may have been provided by the gift sender, or you can click the 'REDEEM GIFT' button in your SnackMagic invitation email. Be sure to check for emails from SnackMagic sent via hi@snackmagic-mail.com.
Option 2: Via Website
- If you already have an existing SnackMagic account, you can redeem it directly from the website:
- Go to snackmagic.com
- Log in using the email associated with the treat.
- Click on "My SnackMagic"
- Select "Received Treats" from the drop-down menu.
- Click the "REDEEM TREAT" button.
Redemption Process
Log in / Sign Up
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Enter the email address that received the invitation link.
🔐 Note: Some gifts are email-restricted and must be redeemed using the exact email address they were sent to.
- First-time users are prompted to create an account.
- Simply provide your email address, name, and password. Creating an account is necessary for tracking and invoicing purposes.
Enter Your Delivery Address
- Select or enter your delivery address. Please make sure to check the information that you provided up to the last detail.
- Click NEXT to continue.
- For international addresses (Non-US), you will be directed to the respective Menu available in your country.
ADD A NEW ADDRESS
SELECT OR EDIT EXISTING ADDRESS
Choose Surprise Box Option (If Available)
If the sender enabled Auto Checkout, you’ll see a yellow banner giving you the option to receive a Surprise Box if you don’t place your order before the expiration date.
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✅ Checked = You’ll receive a surprise treat box automatically.
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❌ Unchecked = No surprise box will be sent if you miss the deadline.
SELECT YOUR SNACKS
Simply go through the site, browse, and select the snacks of your choice.
Build Your Own Box (U.S. & Canada Only)
- For recipients in the US and Canada, you can personalize your gift by selecting your favorite snacks. If you received this type of gift, make the most of it by customizing it to your taste!
- Customize your box with over 2000 snack options! You can also filter by dietary preferences.
✨How to Find Snacks Based on Your Dietary Preferences
Curated Stash
- Some gifts include a pre-curated selection chosen by your sender. If you received one of these, please indicate any dietary restrictions during the redemption process. Items will be added accordingly, based on your restrictions, item availability, and treat budget.
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Some senders also offer a limited selection of curated stashes for you to choose from.
CHECKOUT
Proceed Checkout
- After adding items to your bag, proceed to checkout by clicking the bag icon in the top right corner and then select CHECKOUT.
For US and Canadian BYO Recipients
- If you exceed the allocated budget, you will need to pay the difference. Alternatively, you can remove items from your cart to ensure that your selections remain within the treat budget.
Curated Stash Recipients
- The above does not apply, as you can only choose one stash. Orders will be fulfilled based on your budget.
REVIEW AND PLACE THE ORDER.
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Review your shipping address and snack choices.
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Click PLACE ORDER to complete your redemption.
Confirmation
- A confirmation message will appear, including your order number. You can download your receipt from this page. Your order should arrive within 10 - 14 days.
That's it! You're all set. You will receive an email confirmation from us. When the box is shipped, you will receive an automated email with the tracking information.
Any question(s)? We're here to help!
Ask us anything via CHAT / FILL OUT OUR CONTACT US FORM:
or
Request a demo with our account specialist here.
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