Effortlessly send out swag items to your recipients through our streamlined Swag Only order option. Follow this concise 3-5 minute guide to breeze through the process:
Note: The process below is intended for Swag-Only orders where recipients receive identical sets of swag items along with an invitation link to input their address. If you prefer providing your recipients' addresses without sharing a link, please email us at hi@swagmagic.com so we can guide you on the next steps.
Managing Swag Variations: If your redemption involves variants like sizes or colors, please reach out to hi@swagmagic.com before sharing the link or placing your order. In your email, provide details about the swag items and the quantity per size or color. This enables us to create a swag collection for your order, allowing recipients to select their preferred size or color while redeeming.
Now, let's dive into creating your Swag Only order:
Access SnackMagic Website: Head over to snackmagic.com and click either "START AN ORDER" or "SEND A TREAT."
Complete New Treat Form: Fill out the new treat form with the required details. Ensure to select "Swag Only" as the type of order.
Read the following information on the prices and instructions.


Handling Unredeemed Swag: Specify how you'd like to proceed with any remaining swag after your order expires.
CLOSED LINK AND OPEN LINK OPTION
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Select the gift redemption link type for your order
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Closed link - only email addresses added to your recipients' list will be allowed to redeem. We will send them an email where they can redeem the treat. (Please make sure that the email addresses are correctly spelled.)
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Open link - upon checkout, you will receive a unique link from us. This link can be forwarded to your recipients.
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Since anyone can redeem, you will need to approve and deny the orders from your Treats Dashboard.
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Redemptions not listed will not be fulfilled until you approve them.
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If you placed email addresses in an open link option, they are automatically approved.
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Tell us how many recipients you are sending the gifts to (including international recipients).
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Provide your approved recipients' email addresses
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You may copy an entire column from your sheet and paste them one time
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You may leave it blank and hit save & continue if you selected "Open link"
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Indicate a date when you want the order link to expire
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This will be the last day that your recipients are allowed to redeem the treat.
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Select a date when you want the boxes to be delivered.
ADD-ONS and CUSTOMIZATION
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Include a personalized message (not required) that your recipients will see on the invitation email and/or on the landing page.
ADD ONS
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Simply choose your add-ons! This will make the experience more personal.
CUSTOM BOX
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You can also customize the box with your artwork or logo. (This option is only available for US & Canada recipients). You'll be able to upload the artwork on your Treats Dashboard after checkout.
CUSTOM NOTE
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You can add a custom note to the SnackMagic box of your recipients. You can upload an image or you can write a message. We have a 500-character limit (including spaces)
DIGITAL BRANDING EXPERIENCE
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Customize the recipient's experience when redeeming the treat. You can place your logo on our website. You'll be able to upload the artwork to your Treats Dashboard after checkout.
VIDEO
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You can also add a video for the recipients to see when redeeming the treat. Please send the video to hi@snackmagic.com so we can upload it to the landing page.
DONATE
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You can also choose to donate from our partner organizations. Simply enter the amount that you want to donate. In case you do not see an organization that you prefer, send us an email at donations@snackmagic.com.
Wellness Pass
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You have the option to add a wellness pass to your order. This is 20 days of wellness with our live-led activity sessions helping your people de-stress, recharge, and crush their work day. Our daily events focus on relaxation, creativity, and knowledge.
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Once you are finished customizing your box and choosing add-ons. Indicate when will your recipient receives the email invitation link so they can start redeeming their gift. This can be:
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Immediately after payment
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On a specific date and time
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Don’t send the invitation email - if you wish to send them the link instead.
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You will have a chance to review your order before checkout. Make sure to review all the details thoroughly.
CHECK OUT
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Input your payment method.
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Stadium Wallet
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Credit card
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Corporate billing - Book a call with us for invoicing approval (100+ boxes)
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Make sure to scroll down to view all payment options.
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After choosing your payment method. Click next.
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Let us know how you want to receive any unredeemed amount at the end of the process.
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My Stadium Wallet - Free
You’ll get 100% of what you paid for immediately to regift or use for yourself.
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Recipient's Wallet - Free
The unused budget will be credited to every recipient associated with your treat (add-ons will be refunded to your Wallet).
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Refund to Credit Card
You will be refunded back to the credit card you used when you initially placed the order. Please note that there is an additional 10% fee for the amount to be refunded. This will cover the banking charges and other miscellaneous fees.
*You'll be charged for any recipients added after treat creation.
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Place the order and get a confirmation. You may use the link to share with your recipients. Otherwise, the email addresses you included on the recipients' list will receive an invitation email from SnackMagic on the date and time you selected.
Sending Swag to Our Warehouse:
- If you are sending your own swag to our warehouse, follow the steps in the article "Where do I send my swag to?" for sending your swag to our warehouse. Once done, provide us with the order number, recipient address sheet, and swag ingestion sheet via email.
- If you want to ship swag from the US to international locations, inform us so we can adjust the order accordingly. Note that there's an additional $50/box for international shipping.
Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:
or
Request a demo with an account specialist here.
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