We will send you tracking information via email to the address that you used in placing the order. Alternatively, you can also track your order in your Treats Dashboard.

For non-US orders, it can take up to 14 business days to receive your box (once your order is shipped) and the timing may vary by country or your address.

If you haven't received your order after 14 business days, please send us an email or slide us a chat so we can help you track the order.

Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:



Request a demo with our account specialist here.

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