First off, we are extremely sorry that you received the item/s short of our target quality standard. We'll love to help you out and rectify this!

You can contact our super friendly customer service team via the orange icon at the right corner of this screen! You can also send an email to

Note: Please secure a photo (if applicable), this will help us investigate your concern.

Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:


Request a demo with an account specialist here.

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