First off, we are extremely sorry that you received the item/s short of our target quality standard. We'll love to help you out and rectify this!

You can contact our super-friendly customer service team via the orange icon at the right corner of this screen! You can also send an email to

Note: Please secure a photo (if applicable), this will help us investigate your concern.

Any question(s)? We're here to help! Ask us anything via CHAT / EMAIL:


Request a demo with an account specialist here.

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