Once the treat expires, your recipients will not be able to redeem the treat any longer. In this case, a new treat needs to be ordered if you still want your recipients to have the gift. You will be credited to your refund option for the unredeemed amount.

Likewise, you will be charged through your card in case you had additional recipients from your initial expected count.

To give your recipients more time to redeem the treat, you may change/extend the order expiry before your gift expires to give your recipients more time.

Here's how you can extend the link of your order:

  1. Got to your Treats Dashboard

  2. Go to the Sent Treats section > Click the View Status of your current order.

  3. Click Edit under EXPIRES ON and adjust the expiration date.

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